NDIS Plan Management
NDIS Plan Management
Feel free to contact us for any questions and doubts.
Disability Care
What is Plan Management under the NDIS?
NDIS Plan Management is all about helping you manage your funding and supports in a structured, reliable way. Our team:
Processes invoices quickly and accurately
Liaises with service providers on your behalf
Tracks your budget and fund utilisation
Keeps you informed every step of the way
With plan management through Iconic Care Group Australia, you get clarity, control, and confidence without the hassle of navigating complex NDIS requirements yourself.
At Iconic Care Group, we handle all the day-to-day administration that comes with your NDIS Plan. This includes receiving invoices from your providers, checking them for accuracy, confirming that services have been delivered, claiming funds from the NDIA, making payments to your providers, and sending you regular updates so you can track exactly how much of your Plan you’ve used.
We also work closely with you to determine the best allocation of funds for supports and services that will help you achieve your goals. With our professional approach, you can focus on your priorities while we ensure your NDIS funding is managed efficiently and responsibly.
Services
How Can We Help
If you or your loved one are living with a disability and are applying for funding under the NDIS, are already starting to create a plan to reach your goals, or perhaps you are looking to change Plan Management providers, Iconic Care Plan Management service can help you.
While having funding to provide services to improve your quality of life can be a blessing, it may also present challenges in handling the logistical, administrative, and bureaucratic aspects of participating in the available programs.
Iconic Care will lodge your claims with the NDIS, assisting with the administration side of things.
Iconic Care will work with your service providers to ensure payments and invoice processing is seamless.
Iconic Care will liaise with your service providers - receiving their invoices and paying them directly on your behalf.
Iconic care will help you get the most out of your NDIS Plan, manage your spending, and get the best possible value.
Why Choose Our NDIS Plan Management Services in Australia?
Experienced Plan Managers – Professionals trained in NDIS rules and processes
Tailored Programmes – Personalised approach to suit your funding and goals
Safe & Supportive Service – Reliable, compliant, and friendly service environment
Flexible Provider Options – Work with NDIS registered and non-registered providers
Fast Processing – Invoices processed within 2 business days
Live Portal Access – Track spending and budgets in real time
PERSONALISED
We allocate a dedicated plan manager that understands you and your circumstances.
TRUSTWORTHY
All checks and controls are in place to ensure that your plan is managed in accordance with NDIS guidelines.
FLEXIBILITY
Authorisation arrangement of your choice, means you save a lot of time approving invoices.
CHOICE AND CONTROL
You can choose the provider of your choice, even if they are not registered with NDIS.
LIVE APP
Monitor your NDIS plan in real time using our state-of-the-art, user-friendly portal.
Our NDIS Plan Management services are ideal for participants who:
Prefer not to manage invoices and paperwork themselves
Want support coordinating multiple providers
Are looking for professional guidance to get the most out of their NDIS funding
Seek a trustworthy, compliant organisation to manage their plan
| Type of NDIS Plan | Description | Managed By |
|---|---|---|
| Self-Managed | You handle all invoices and funding yourself | Participant / Parent |
| Plan-Managed | Iconic Care Group manages invoices, payments, and budget | Iconic Care Group |
| Agency-Managed | NDIA pays providers directly | NDIA / Registered Agency |
Understanding NDIS Plan Types
HOW IT WORKS
As your nominated plan manager, Iconic Care Plan Management will take on the responsibility of paying your supports and submitting claims to NDIS portal.
To pay for your support, you can simply choose one of the following options:
E-mail your authorised invoices / statements to accounts@iconiccaregroup.com.au
Mail your signed invoice/s to our mailing address
Set up a standing authorisation for the service providers of your choice
We make NDIS invoice processing easy and efficient!
Our team will process authorised invoices within 2 business days and provide periodic activity statements to help you keep track of your spending.
FAQs(Frequently Asked Questions)
NDIS Plan Management is a service where a professional provider like Iconic Care Group Australia manages your NDIS funding, invoices, and provider payments. It helps participants focus on their goals without worrying about paperwork.
A plan manager handles the money side of your NDIS plan. They receive invoices from your providers, check them against your plan and NDIS pricing rules, claim the funds from the NDIA, pay your providers, track your budgets and send you regular statements so you can see what has been spent and what remains. With plan management, you can use both NDIS-registered and non-registered providers.
Plan management is funded in your NDIS plan under Improved Life Choices, which is part of Capacity Building. It is provided at no out-of-pocket cost to you, because the plan manager's fees are paid from that separate funding in your plan, not from the budgets for your other supports. Ask for plan management at your planning or review meeting if it is not already in your plan.
Yes. You can change your plan manager at any time; you do not need to wait for a plan review. Tell your new plan manager that you would like them to take over, and let your current plan manager and providers know so invoices can be directed to the new manager. Your new manager can help with the handover so there is no gap in payments.
A plan manager looks after the money in your plan: invoices, payments, budgets and statements. A support coordinator looks after the people and services: helping you find, connect with and coordinate your supports, and building your capacity to manage them over time. The two roles are funded separately, so many participants use both. Learn more about support coordination.
How to Choose the Best NDIS Plan Manager
Choosing a plan manager is an important decision, because this is the person or team who will handle the money in your NDIS plan. The best NDIS plan manager for you will depend on how you like to work, but there are a few things worth checking before you sign up.
First, look for independence. A plan manager should not also be one of your service providers, so there is no conflict of interest when invoices are checked and paid. Ask how quickly invoices are paid once you approve them, and whether you will receive regular monthly statements that clearly show what has been spent and what remains in each budget.
Online budget tracking is also worth asking about. A live portal or app lets you check your remaining funds at any time, rather than waiting for a statement to arrive. The plan manager should also have a solid understanding of NDIS pricing rules, so invoices are checked correctly and you are not charged for supports that fall outside your plan.
Finally, consider local support. Being able to speak with a real person, ask questions and sort out problems quickly makes a big difference, especially when an invoice is urgent or a provider needs to be paid.
Iconic Care Group provides NDIS plan management from its Campbelltown office. The team processes authorised invoices within 2 business days, gives you access to a live portal to track your budgets in real time, and works with both NDIS-registered and non-registered providers, so you keep choice and control over who supports you.
Plan Managers in Campbelltown
If you are looking for plan managers near you in Campbelltown, it helps to choose a team based in your local area. Iconic Care Group’s plan management team is based in Campbelltown, so you can speak with local plan managers who understand the area and the providers working in it.
Face-to-face meetings are available for participants who prefer to talk through their plan in person, whether that is at the start, when budgets need a review, or when an invoice needs sorting out. You can also manage everything by phone and email if that suits you better.
The team supports participants across Campbelltown and surrounding suburbs, including Minto, Oran Park, Leppington, Ingleburn, Narellan, Gregory Hills, Edmondson Park, Macquarie Fields and Mount Annan. Because plan management is handled online, invoices can also be processed for participants anywhere in Australia, no matter where their providers are based.
To get started, contact the team to discuss your plan and your current providers. If plan management is already funded in your plan, the team can take over your invoice processing and budget tracking; if it is not yet included, they can explain how to ask for it at your next planning or review meeting.