Private Services
The government assessment process can take time, so if you need services immediately or don’t want to wait, you could consider privately funding your home care as an interim measure to access private home care services Australia‑wide.
In fact, if you choose to privately fund your services, we’re often able to start providing home care within 3-5 business days. Although you won’t receive a rebate, you’ll have access to all of our high-quality services without the hassle of waiting lists or extra paperwork.
You can also top up your package or government funding with additional privately funded services if you wish. Other options for short term care include in-home nursing and respite services.
Call us on 0474 801 695 or 02 4604 8282 to get your services set up.
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Is private home care the right choice for you?
Sometimes waiting for or applying for government-funded home care is not the most suitable option for you. There are many perks of privately funding your home care including reduced waiting times and less paperwork.
When might privately funding home care be a good option for you?
Privately funding all or some of your home care services could be the right choice for you if:
- You’ve had an unexpected hospital visit and require assistance in maintaining your independence once you are discharged home
- You’ve had a fall and require some assistance at home
- You need some short-term care whilst your usual caregiver takes a break or goes on holiday
- Your income assessment with Department of Human Services indicates you’ll need to make extensive contributions to your Home Care Package
- You don’t meet the eligibility requirements for Government funding
- You are on the waitlist for a Home Care Package but require assistance at home now
- Your Home Care Package doesn’t cover the amount or quantity of home care services you require
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What are the benefits?
There are many benefits of private home care but some include:
- Reduced wait times: At Happy Home Care Community Services we don’t let the red tape slow us down. In fact if you choose to privately fund your home care services, we’re often able to start providing home care within 3-5 business days.
- No assessment: Unlike Government-funded home care, you will not be obliged to go through an assessment with My Aged Care. Instead, you just need to meet with your home care provider (either face-to-face or over the phone) to discuss your goals and plan out your services.
- Less paperwork: You’ll have less paperwork to sign!
- Short term, long term or one-off – it’s your choice: If you only need temporary assistance or even one-off help, privately funding could be the best option for you.
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Switching Providers
Unhappy with the home care provider you currently have? Any unused subsidy can be transferred to Happy Home Care Community Services along with your package.
Learn more about the transfer procedure here.
Once the transfer is complete, we may start offering our assistance so that you or a loved one can continue to live independently at home.
We can show you how to avoid any exit fees levied by your existing supplier. If you use completely all of your subsidies, you won’t be charged any exit costs; they can only be taken from funds that haven’t been used.
Call us at 0474 801 695 or 02 4604 8282 to learn more about how this works or how Iconic care Care differs from your existing supplier.
Link following with “Learn more about transfer procedure here”
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6 easy steps to switch your home care provider
Did you know that you are not obliged to stay locked in to services with your home care provider?
Your situation or needs may change or your service provider may not offer the right services for you. So- how can you make the switch?
Follow our 6 easy steps to switching providers without losing your funds!
Research and then call your short-listed new service providers and discuss what services they can offer, your needs and how they can accommodate the switch.
Benetas can assist you through the entire journey of switching providers, including visiting your home and offering advice on any fees that may arise from making the switch. Call 0474 801 695 or 02 4604 8282 for more information.
TIP: Whilst you shop around, we also suggest you read over your home care agreement with your existing provider. Take note of any exit fees and notice periods.
Meet with your current service provider and come to a mutual agreement on a date you’ll finish receiving in-home support with them.
TIP: My Aged Care give you 56 days from the end date to enter into a new agreement with another service provider – so we suggest choosing your new provider within or before this time period.
Let My Aged Care know you wish to transfer. They will reactive your referral code.
Arrange to meet with your new provider. Take your reactivated referral code. In this meeting you can start to arrange your new home support plan and agree on a start date.
TIP: You can’t overlap providers – so make sure your start date is immediately after your finish date with your old provider. This way will not experience any gaps in your in-home support.
To ensure you have your unspent funding come with you, you must give your old provider the details of your new provider within 56 days of ending services with them. Your old provider is obliged to transfer your unspent funds within 70 days of your agreed end date.
TIP: You may be charged an exit fee – which is taken out of your unspent funds. Please ask your previous provider about this.
Congratulations! You can now begin to receive in-home support with your new provider!
TIP: Make sure to check your old provider transferred your unspent funds within the allotted 70 days.
