Home Care Packages
Our Home Care Packages in Australia are designed to cater to your unique needs and preferences, ensuring you receive the care you deserve while living comfortably in your own home. We offer comprehensive services for self-managed programs,
empowering you to take control of your care with our expert guidance and support.
Services
Make the most of your Home Care Package (HCP)
- If you’re looking for tailored support to set up, manage, or transfer your Home Care Package, you’re in the right place.
- The Home Care Package program is designed to assist you with daily activities such as cleaning, showering, and attending appointments.
- All Home Care Packages recipients must work with an approved Home Care Package provider to administer the Government subsidy.
- Iconic Care is working with Trilogy Care, an approved Home Care Package provider, to coordinate your care and support. Iconic Care acts as your service provider, while Trilogy Care administers your Home Care Package.
- Trilogy Care’s model empowers you to have the flexibility to select your service providers and control how your Home Care Package budget is spent. This will allow you to continue to work with your preferred service providers using your Home Care Package budget.
Working with Iconic Care and Trilogy Care means you will spend less on management fees, so you can spend more of your Home Care Package budget on the things that matter—care and support services that will enable you to stay at home longer.
The partnership between Iconic care and Trilogy Care means you can receive Home Care Package management support and services through Iconic Care.
So, how does Trilogy Care support the care recipient?
Trilogy Care Supports our care recipients in managing their Home Care Package (HCP) with:
- Accounts: budgeting, planning, and payments
- Compliance support
- Dedicated care coordinator
- Individualised care planning and reviews
- Phone access to nursing staff
Home Care Packages in Australia Inclusions and Exclusions
Services provided under a Home Care Package are based on an individual’s assessed care needs, agreed care plan, and individual package budget.
Services that can be funded under the Home Care Package program include (subject to your care plan and budget):
- Bathing, hygiene, and grooming
- Nursing
- Allied health, such as Podiatry and Physiotherapy
- Meal delivery and food preparation
- Help with impairments and continence
- Cleaning, laundry, and other chores
- Home or garden maintenance
- Changes to your home that are related to aging
- Aids to stay independent
- Transport
- Social outings, groups and visitors
- Care management
Services that cannot be funded under the Home Care Package program include:
- Household bills, including the purchase of food
- Insurances
- Home appliances and white goods unrelated to ageing
- Accommodation costs
- Services that are funded under another government program, including:
- Medication
- Dental care
- Ambulance services
- Medical services, including gap payments
What is included in the Trilogy Care Self-Managed PLUS fee?
Care Management
- A dedicated care partner for every care recipient
- The design and ongoing maintenance of care plans and care budgets including periodic care plan reviews.
Package Management
- Management of the financial components of the Home Care Package, including payment of invoices, reimbursements, monthly statements, and liaising with Services Australia.
Clinical Support
- Phone access to Trilogy Care’s in-house team of clinical nursing professionals to oversee the care recipient’s care plan and any health concerns.
Compliance Support
- Background checking of all service providers for relevant insurances and clearance
Home care packges
Our Quality Services
The journey with Iconic Care begins with a personal touch. Our friendly and knowledgeable team will come to meet you in person to discuss your needs and explain the on-boarding process. This initial meeting is an opportunity for us to get to know you better and understand your specific requirements, ensuring we tailor our services to suit your lifestyle and preferences.
Home care is designed to help individuals maintain their independence while enjoying the comfort and familiarity of their own home. Research shows that professional assistance can enhance quality of life and reduce the need for long-term care.
There are many options available to support you. If you’re ready to take the first step, reach out to the Iconic Home Care Community Services team by calling for guidance.
If you don’t currently have a Home Care Package, don’t worry. We’re here to guide you through the entire process of obtaining one. We will explain how to apply for a Home Care Package, including the steps involved in the My Aged Care assessment. Our team will assist you in completing the necessary paperwork and provide support throughout the assessment process to ensure you receive the appropriate level of funding for your care needs.
If you already have a Home Care Package, we will discuss the next steps and how we can start providing your services promptly. Our team will explain how Improving Lives’s services can be seamlessly integrated into your existing package, ensuring a smooth transition and continuity of care. We will work with you to develop a customised care plan that meets your individual needs and goals, making sure you get the most out of your package.
You must first fill out a recommendation form for My Aged Care. Then, the Aged Care Assessment Service (ACAS) will assess whether you or a loved one requires subsidised in-home assistance. Following the examination, the My Aged Care system will determine if you qualify for one of four funding levels.
You will be given a Home Care Package whenever one at your level becomes available. The next step is to choose your preferred service provider and sign a service contract. After that, you can start getting more help at home.
We can assist you right away if you require support.
Even if you decide not to use us as your service provider, our Customer Centre representatives would be happy to assist you in navigating the government financing system.
For a free consultation, contact us at
Iconic Care specialises in self-managed Home Care Packages, offering you the flexibility and control to manage your care the way you prefer. With a self-managed package, you have the freedom to choose your care providers and manage your budget. Our role is to support you every step of the way, providing expert advice, resources, and assistance to ensure your self-managed program is effective and stress-free.
In fact, if you decide to pay privately for your services, we can frequently begin giving you home care in just 3-5 business days. You won’t get a refund, but you’ll still be able to use all of our high-quality services without having to deal with waiting lists or additional paperwork.
If you would like, you can supplement your package or government financing with extra privately sponsored services. In-home nursing and respite services are two other possibilities for short-term care.
To set up your services, call us at
Our Home Care Packages cover a wide range of services designed to enhance your quality of life and support your independence. These services include personal care, domestic assistance, meal preparation, transportation, social support, and more. Whether you need help with daily activities, medical appointments, or simply want to enjoy social outings, our team is here to provide the assistance you need.
Once the transfer is complete, we may start offering our assistance so that you or a loved one can continue to live independently at home.
We can show you how to avoid any exit fees levied by your existing supplier. If you use completely all of your subsidies, you won’t be charged any exit costs; they can only be taken from funds that haven’t been used.
Call us at to learn more about how this works or how Iconic Home Care differs from your existing supplier.
At Iconic Care, we believe in maintaining open and regular communication with our clients. We conduct regular reviews of your care plan to ensure it continues to meet your evolving needs. Our team is always available to answer your questions, address any concerns, and make adjustments to your care plan as necessary.
Taking the first step towards a personalised Home Care Package with Improving Lives is easy. Contact us today to schedule your initial meeting and discover how our comprehensive services can support your independence and enhance your quality of life. We are committed to providing you with the best possible care, tailored to your unique needs and preferences.
Call us at 0474 801 695/ 02 4604 8282 to learn more about our Home Care Packages and how we can help you manage your care effectively.
Have you realised that you or a loved one may require additional help at home? It’s crucial to be upfront with your family about the kind of treatment that might be beneficial. For both those who require care and the carers themselves, admitting the need for more help may be a significant step.
Always keep in mind that the purpose of home care is to support you or a loved one in maintaining their independence and engaging in their own interests from the comfort and familiarity of their own home.
Receiving expert assistance can improve quality of life and reduce the likelihood of requiring long-term care, according to research.
There are several solutions open to you.
We can assist you in the beginning. To talk with a helpful representative of the Iconic Care Community Services team, call 0474 801 695 or 02 4604 8282.
Support may be obtained from a variety of sources, including friends, family, neighbours, churches, and community organisations. As we age, we occasionally require care companies like Happy Home Care Community Services to supplement that help.
Happy Home Care Community Services provides a wide range of services that are specially designed to match your requirements and objectives.Home Care services are available on a short- or long-term basis, during the day or at night.
Your financial options for hiring in-home care include:
- Using your own funds to pay for the services
- Making a Home Care Package or Commonwealth Home Support Programme (CHSP) application for government funding
We want to make sure you are aware of all the possibilities so you or a loved one may continue to live at home.
Call 0474 801 695 or 02 4604 8282.
Although submitting an application for a home care package may seem difficult, with little help, we can make it a bit simpler for you.
You must first fill out a recommendation form for My Aged Care. Then, the Aged Care Assessment Service (ACAS) will assess whether you or a loved one requires subsidised in-home assistance. Following the examination, the My Aged Care system will determine if you qualify for one of four funding levels.
You will be given a Home Care Package whenever one at your level becomes available. The next step is to choose your preferred service provider and sign a service contract. After that, you can start getting more help at home.
We can assist you right away if you require support.
Even if you decide not to use us as your service provider, our Customer Centre representatives would be happy to assist you in navigating the government financing system.
For a free consultation, contact us at 0474 801695 or 02 4604 8282
If you require services right away or don’t want to wait for the government evaluation procedure, you could think about paying for your home care privately as a stopgap solution.
In fact, if you decide to pay privately for your services, we can frequently begin giving you home care in just 3-5 business days. You won’t get a refund, but you’ll still be able to use all of our high-quality services without having to deal with waiting lists or additional paperwork.
If you would like, you can supplement your package or government financing with extra privately sponsored services. In-home nursing and respite services are two other possibilities for short-term care.
To set up your services, call us at 0475 801 695 or 02 4604 8282
Services
Our Excellent Home Care Services
Community Access
Transport and/or companionship for outings, shopping, appointments and more!
Domestic Assistance
Relax as we offer a hand around the home with household tasks and cleaning.
Meal preparation and cooking
We help in tasks this like meal planning, shopping, and meal preparation.
Equipment and Home Modifications
Equipments and technologies for safe and comfortable life.
In Home Nursing
Clinical and holistic support by a caring, qualified Nurse at your home.
Therapeutic Services
Podiatry, occupational therapy and physio therapy at your home.
Personal Care
Support worker to help with showering, toileting, moving around the house, etc.
Respite Care
We spend time with your loved one at home or in the community whilst you need ‘me’ time.
Services
Other Services
Gardening & Home Maintenance
Is maintaining your garden becoming too taxing? Are there maintenance issues you can’t fix alone? Get a helping hand with light gardening or home and garden maintenance.
Home and garden services available include:
- Light gardening
- Garden maintenance
- Minor home maintenance
- Spring cleaning
- Window cleaning
- Gutter cleaning
- Carpet cleaning
- Pest control
Household Tasks & Cleaning
We can assist with everyday tasks such as washing, ironing, mopping or vacuuming. It could be as simple as changing the sheets, folding and putting your clothes away or assisting with odd jobs.
Personal Assistance
Day-to-day personal care can get hard to manage alone. Some days it might be more of a struggle than others. If this is the case, you could arrange for someone to shower and dress you, check on your well-being or stay on top of your medication schedule.
In partnership with you, we create opportunities for you to stay connected and maintain your sense of purpose through companionship and involvement with the community.
Options include:
- Visiting your local park, gardens or beach
- Attending social calendar events
- Visiting your friends and family
- Going out for a meal with friends
- Going to church
- Going to your local gym or pool
- Continuing your favourite hobby
- Joining a social group
- Joining a class or course
- Getting to an appointment
- Day trips to see a movie or visit the museum
It could be as simple as help getting to and from appointments, out to meet friends and family or just some companionship and a lunch. Getting to the beach or a local park might not be as easy anymore but with some assistance it might not be as out of reach as you think.
Using these services can help you avoid feeling isolated or lonely, and help keep you living your life and connecting with your community, friends, and family.
Diet & Health
Diet and nutrition is fundamental to your health and well being. Benetas can assist you to by preparing healthy home cooked meals to suit your dietary requirements.
Grocery shopping
If getting to and from the shops is taking its toll, we can either join you or perform the entire trip for you (including carrying and unpacking).
Gardening & Home Maintenance
You can enlist our help to arrange an appointment with an allied healthcare professional or therapeutic service. You can be connected with:
- Psychologists and counsellors
- Diabetes Education services
- Dietitians
- Chiropractic Services
- Osteotherapists
- Occupational Therapists
- Physiotherapists
- Exercise Physiologist
- Podiatrists
- Speech Therapists
- Remedial massage
- Behaviour Support
note: see our fees information page for more details.
If you’ve just left the hospital, or you’re unable to leave home, then an in-home nurse can bring the treatment to you. A qualified and compassionate In-Home Nurse will provide general support with things like wound management, diabetes management, implanting medical aids, and mobility equipment. They can also provide anti-coagulation and infusion therapy.
You can engage our highly skilled Nurses as a one-off – or on a regular, ongoing basis. We also offer flexible arrangements, allowing you to choose one particular service or a combination of many.
Equipment & Home modifications
We can help you install alarm bells, emergency call systems, technological aids or make minor home modifications. You can also purchase walking frames, shower chairs, or other items to assist you at home.
